Lovely Employees, Poor Structure - Anonymous employee Chupi Employee Review

2.0
20 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-The team are endlessly supportive, creative and hard working - really lovely to work with. -Staff discount on jewellery -Remote working policy -Pension contribution

Cons

-Pay disparities between departments and no pay transparency available. -No pay review schedule in place or any transparency around pay review schedules. Pay increases seem to be ad-hoc and given to some not others. -Salaries are consistently below market rates. -Micro-management from C level team - lack of chain of command in place, C-Level team contact team members directly on daily tasks as opposed to going through managers first, sometimes out of office hours. -Very little time given to project management, requests for new work are frequent and disorganised. -Lack of project management leads to many departments working overtime, despite the fact that work/life balance and a 9-5 day is promoted externally. -Very few development opportunities or career progression within teams. The company appears to be more interested in hiring externally than developing their current team in order to take on more senior positions. -Benefits are changed without updates. -Due to the lack of any long term incentives, benefits or bonus schemes there is a culture of not rewarding innovation or hard work. -Poor communication from the top down - information is circulated on a need to know basis. -High attrition rates as a result of all of the above.

Chupi Response
4y
Thank you for your candid feedback. We would welcome an opportunity to discuss any concerns you raised here with you in person: your feedback is invaluable for us to improve. We will continue to liaise with our department heads and their teams to provide the necessary supports for our staff.

Explore other reviews about Chupi

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Discount Environment of working in local Irish jewellers in Dublin

Cons

A lot of misconceptions about who the brand and what it stands for Maternity benefits taken away

4.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Great group of people to work with Everyone aware of direction company is going in. Freedom to express one's self in work

Cons

Not great for introverted people who like the own time after work or at lunch, atmosphere leads to constantly being together at lunch, after work events, etc

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