Quality brand, performance metrics change, management has no concept of time - Private Client Banker Chase Employee Review

3.0
15 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Opportunity to earn more than managers, quality products/services, brand recognized for quality customer experience among other large banks, policies and procedures are usually fair and logical, endless resources, and a vast network of locations to assist in providing solutions to clients.

Cons

Constant change of performance metrics, too many clients and minimal staffing, too many open cubicles and not enough private offices, masking of other bankers performance, extra unnecessary verification steps slow down an already long account opening/maintenance process, management now requires everything to be logged into new CRM system, adding to the time needed to complete tasks, quality of client interaction comes in a distant second to number of calls made, liberal political culture pushed upon employees.

Explore other reviews about Chase

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Supportive, Attentive, Considerate, Mindful, Learning experience

Cons

Particularly hands off in regards to training

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

pays ok, and almost has all kinds of holiday off, personal leave

Cons

working experience really depends on the branch manager. some manager like to make his own little crow.

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