Bad Pay, Constant Layoffs in US offices, Outsourcing rampant in several departments - Content Manager Cengage Employee Review

Thank you for taking the time to leave a review. I am glad to hear that you enjoyed your colleagues, and our employee resource groups positively impacted your experience.  Regarding layoffs, as we evolve our strategy to meet the needs of the education market, we routinely evaluate our approaches to ensure we are able to be competitive; that sometimes results in difficult decisions about colleagues and teams. Our company remains virtual-first, allowing individual teams to determine what format works best for them. For some groups, this means experimenting with a hybrid work model, but many remain virtual-first. We will continue to experiment across our teams to ensure effective collaboration and performance. We do recognize the need for employees to have time to reset and recharge, which is why we offer a wellness week – providing employees a full week off at the end of the year, in addition to their vacation time and two floating holidays. Regarding our approach to pay, our merit increases are also in line with the market and our HR teams continually monitor pay to make sure we remain competitive.  I wish you the best in your next endeavors, Michael Hansen, CEO