Stay far away - outdated company pretending to be innovative and boasting a fake culture - Account Manager Cengage Employee Review

2.0
24 Jan 2019
Recommend
CEO approval
Business outlook

Pros

-Bonus/commission in sales can be very good if you exceed your goal -Boston office has some decent benefits in retrospect -Coworkers are great

Cons

-Management can be terrible (obviously depends on team). In my case I had an extreme micromanager that was negatively impacting the whole team. HR does not care about manager evaluation or the happiness/health of employees. -Little room for base salary increase -Constantly restructuring and making cuts -Travel budgets are decreasing -Quiet office with no life to it -Talks about having an incredible culture that cannot be found -We are not a technology leader. We have so many issues with digital delivery and our separated systems. We must improve our internal technology to service our customers well

Explore other reviews about Cengage

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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