Pros
The company has amazing product and marketing team members, great sales resources, fantastic customer service to help gain and keep business, ongoing employee training available, team support and I could go on and on. The company has adapted to change and is making an effort to change the education technology landscape. I have felt supported and valued during my 4 years at Cengage. They are improving their transparency and making an effort to make sure employees are in the know about these changing times in Higher Education. Being field based is also the biggest perk. Being able to create my own schedule and have a flexible work environment is perfect for my work style and family dynamic. You have to be motivated and ambitious in this kind of role to be successful, but it is well worth it!
Cons
There is some inconsistency between product and platform resources and services, but that is business (some sell better than others). There have been a LOT of changes in the last four years; Some of them great and others not so much.