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      Cengage

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      SInking ship - Anonymous employee Cengage Employee Review

      1.0
      1 May 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Most employees are truly passionate about the company's goals and about "making a difference", super-competent, hard-working, and smart. A lot of them have been with the company long enough to have the important institutional knowledge that has been keeping the company's machine well oiled.

      Cons

      Very frequent reorgs/layoffs, constant change in focus and direction, which lead to extremely low morale. Middle and upper management seem to compete for visibility and the attention of the executive team for their own survival and leave their charges to fend for themselves. Sudden and frequent changes in direction are sold as the clever and nimble actions of an informed executive team but results keep remaining poor and the only solution for that team is to lay off a great number of employees in order to make "their number." However hard an employee might want to believe in that team's competence and honesty, in the end, with the constant instability, incoherent policies, one cannot help but become cynical. A great many who have been around do leave, as a preemptive strategy, before being laid off--and perhaps that is the executive team's goal: to shed the existing labor force and replace it with low-paying, inexperienced staff.

      avatar
      Cengage Response
      10y
      Thanks for posting. A few years ago when I started, I would have described us as a leaky ship in calm waters. Now we’re a very stable ship in rough waters. Neither is easy, but I would much rather be in our current boat! Given your 10 or more years here, you have undoubtedly experienced what many of us feel: The pace of change is accelerating in our industry. Cengage’s goals remain the same: We need to make a difference in the lives of our student customers. To achieve that, we need to make adjustments in what we prioritize and how we work. We are seeing the results of our strategy and flexibility to respond to customer needs. MindTap is a great example – without the changes we’ve made in the past, we could not have created this product – and now it is tremendously improving student outcomes. Nonetheless, in a change environment, it is easy to become cynical. With your deep experience here, I hope you will keep an open mind on this next phase of our journey.

      Explore other reviews about Cengage

      3.0
      4 Jun 2026
      Director of marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

      Cons

      The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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