Great company - needs to make good on some things for its employees - Team Lead, Customer Success CarGurus Employee Review

4.0
15 Dec 2020
Recommend
CEO approval
Business outlook

Pros

The shared purpose of the company is noble.

Cons

We've all taken a pay cut from Covid by having benefits tied to our comp plans taken away. I believe the company needs to address this gap or else it will lose people to other companies.

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CarGurus Response
5y
We appreciate you taking the time to write this review and for acknowledging our collaborative, and driven culture. As the way we work continued to shift due to our remote operations, we recognized our benefits and perks needed to evolve. Our HR Benefits team has worked tirelessly to shift our current benefits and perks to fuel success while working remotely, including sending at-home wellness and snack boxes, adding virtual gym memberships, and more. I'd welcome the opportunity to connect with you to hear any additional feedback on how we can better serve employees during remote operations. - Andrea Eldridge, Chief People Officer

Explore other reviews about CarGurus

5.0
15 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible workplace that prioritizes professional and personal development. Amazing office and perks that motivate you to come to the office. Culture is strong, people work hard and support each other.

Cons

Sometimes unclear career progression opportunities.

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having completed my first three months as a Senior Engineering Manager, my experience has been very positive so far. Excellent Culture: The organization fosters a collaborative, inclusive, and supportive culture where people are encouraged to share ideas, challenge assumptions, and work together toward common goals. Leadership is approachable, and there is a strong focus on transparency and continuous improvement. Great Team: I have had the opportunity to work with a highly talented, knowledgeable, and supportive team. Everyone is willing to help, share expertise, and contribute to collective success, making onboarding and collaboration seamless. Technology-Forward and Innovation-Driven, The company embraces modern technologies and remains technology-agnostic, selecting the best tools and platforms for the problem at hand rather than being tied to specific vendors. The organization is proactive in exploring emerging technologies, including cloud, platform engineering, and AI, which creates an exciting environment for learning and innovation. Overall, my first three months have reinforced that this is a great place to grow professionally while working on meaningful and technically challenging initiatives.

Cons

The hybrid work model requires employees to be in the office three days per week, which may not suit everyone. However, I personally appreciate the opportunity to collaborate face-to-face, build relationships, and connect with colleagues. Combined with the office perks and supportive environment, I do not currently have any major cons to report.

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