Terrible - Customer Service Advisor Capita Employee Review

1.0
14 Jun 2013
Recommend
CEO approval
Business outlook

Pros

Your work colleagues, not including the team leaders, unfortunately.

Cons

Capita likes to use scaremongering tactics as well as bullying. Most team leaders do not know anything - in fact chances are a normal advisor knows more them then. Only very few are helpful. You just feel like another number in a huge room with computers which work if you're lucky, but in most cases have issues. As well as the headsets.

Explore other reviews about Capita

5.0
7 Jul 2025
Recommend
CEO approval
Business outlook

Pros

it was very good job

Cons

it was a stressful work environment

3.0
17 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

See reviews by: Helpful|Rating|Date|All