Pros
Concept of helping small business owners looking for a loan was the reason I enjoyed providing loans and service to clients. Met some nice people.
Cons
Majority of coworkers are sharks looking to steal contracts off each other, causes animosity between the team. Instead of offering assistance they would rather take that lead off you and claim it as their own, management don't care as long as there is closed contracts. Some staff do the absolute bare minimum and don't get reprimanded whilst others make the effort to do their absolute best, have a personal best month in contracts signed and funded deals and still gets told sorry you didn't pass probation. They would rather churn and burn staff instead of weeding out the lazy ones and support better the ones who actually put the effort in. Also getting asked to take advantage of these clients who need a loan by increasing the percentage of the loan amount ! The lead qualifiers do not qualify the clients well enough, management don't seem to care, let's just waste everyone's time, inbound leads come in and it is all based on luck of the draw.