It’s just a call center - Business Analyst Capco Employee Review

2.0
15 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Salary, fruit a day, nothing much

Cons

UK shifts, only customer interaction and followup, no learning, groupism

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Capco Response
5y
Thank you for the positive feedback on our market competitive pay and fringe benefits at Capco. I note your disappointment with the UK working pattern and your interaction with customers, however it’s difficult to comment further on this and your remarks on groupism without further context. We would encourage you to speak with your HR or Leadership team if you have feedback or suggestions you would like to share in this regard. To say that we do not provide development is untrue. The firm promotes a wide range of technical and personal training as other comments on this forum testify. In addition, the firm generally receives strong feedback on the people we employ and the inclusive and engaging culture we foster at Capco.

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5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people and atmosphere here

Cons

No complaints in this company

1
4.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Varied client work — Different clients and project types, which keeps things interesting. Real project mobility — You can move between projects when you advocate for yourself (within reason). Approachable leadership — Senior leaders are open to conversations if you reach out. Good development resources — Plenty of training and growth opportunities if you take advantage of them. Strong teams — Colleagues are smart, capable, and great to work with. Entrepreneurial environment — New ideas are encouraged, and there’s room to take initiative.

Cons

Long hours vary by project — Like most any professional job, some engagements require extended hours for prolonged periods, but work–life balance really depends on the client and team. Additional internal responsibilities — Depending on level, there can be a significant amount of firm‑support work outside of client delivery. Domain alignment not guaranteed — You may not always be staffed on projects that match your domain expertise. Coaching alignment constraints — Coaching relationships are tied to domain, which limits flexibility in choosing formal mentors. Long engagements (sometimes) — Some projects run for long durations or through multiple extensions. It can provides stability but may reduce variety in client and project experience depending on what you’re looking for.

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