Good Culture, Talented people, Sub-par Leadership. - Anonymous employee Capco Employee Review

3.0
13 Jul 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Culture. Very Talented People, esp in Middle Management and Junior Levels. Good Associate Program for Entry Level Hires. Provides a lot of opportunities for engaging in Thought Leadership activities. Capco is especially strong in PMO and Business Analysis in Cap Markets, Wealth Management and Banking.

Cons

Haven't figured out the "go-to market" strategy quite yet, esp after FIS Acquisition of Capco, Clear2Pay & Sungard. Lot of churn at the Leadership levels. There is significant friction with parent FIS, when chasing deals in combined pursuit. Also, Capco is overtly dependent on a few large clients and is not competitive enough when like the Big4, from where it derives talent and competes on the basis of fees. In North America, Capco does a lot of "Run" projects than "Change" projects. There is an exciting relationship with a Brazilian Bank, but that success hasn't been replicable in North America. I do not consider Staff Augmentation or ChangeSourcing (read, Rebadging) , where Capco has been very successful, to be IT Advisory work, which Capco claims, but it helps the company makes its money.

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Capco Response
9y
Thanks for taking the time to write such a thorough review. As you know we pride ourselves on our culture and our people so as we re-align the company to our new operating model we’re striving to keep them at the front of everything we do. In particular we are reviewing our coaching and management processes and training to ensure our people receive the very best support.

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5.0
28 May 2026
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CEO approval
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Pros

Great people and atmosphere here

Cons

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4.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Varied client work — Different clients and project types, which keeps things interesting. Real project mobility — You can move between projects when you advocate for yourself (within reason). Approachable leadership — Senior leaders are open to conversations if you reach out. Good development resources — Plenty of training and growth opportunities if you take advantage of them. Strong teams — Colleagues are smart, capable, and great to work with. Entrepreneurial environment — New ideas are encouraged, and there’s room to take initiative.

Cons

Long hours vary by project — Like most any professional job, some engagements require extended hours for prolonged periods, but work–life balance really depends on the client and team. Additional internal responsibilities — Depending on level, there can be a significant amount of firm‑support work outside of client delivery. Domain alignment not guaranteed — You may not always be staffed on projects that match your domain expertise. Coaching alignment constraints — Coaching relationships are tied to domain, which limits flexibility in choosing formal mentors. Long engagements (sometimes) — Some projects run for long durations or through multiple extensions. It can provides stability but may reduce variety in client and project experience depending on what you’re looking for.

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