An awful place to work at - IT Support Technician CDW Employee Review

1.0
10 Jan 2026
Recommend
CEO approval
Business outlook

Pros

None I can think of

Cons

The so-called leadership team completely out of touch, whose members live in the their own family business bubble, as the majority of them have never worked anywhere else in their lifetimes. In result, they are only looking for a reason to make you feel small to cure their complexes and boost their egos. If yo’re after a job in logistics/distribution, there are hundreds of better places in Rugby area to apply. If you are looking for an entry level job in IT, don't get fooled - no one on the job market recognises the name. There are other, bigger players in the area - Ingram in Crick, or Tech Data Synnex in Magna Park to name a few, but they hardly ever take people on, simply because their current employees value their jobs, unlike at CDW, where the turnover of people is just ridiculous. And don't fall for the rubbish that's because of the expansion of the business etc. - again, just have a look at the history of their stock price clearly showing the business is slowly but surely leaving the market (despite all the expenses cuts already made, including wages and benefits). Before applying for a job there, ask yourself twice if you want to become a part of this. Also, if taken on via an agency, prepare for up to 2 years of waiting for a full-time employment, due to already mentioned cost savings (OpEx vs direct headcount expense) The Glassdoor rating of 2.6 is not a lie. Consider yourself warned.

Explore other reviews about CDW

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good exposure to enterprise systems and tools, supportive team environment, opportunities to learn and grow, collaborative culture, flexible work environment

Cons

Limited ownership in some projects, slower career progression, processes can be bureaucratic at times, communication gaps between teams occasionally

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people who work there are all great. Work/Life balance is usually very good. Health/Vision/Dental insurance are all very good. WFH flexibility although that may be dependent on your department.

Cons

Unless you're in sales, expect to earn less here than you could at another company. The low compensation levels used to be tolerable because there was opportunity for career advancement within the company but that's no longer the case as more and more senior management positions are filled with outside hires.

1
See reviews by: Helpful|Rating|Date|All