Great team and learning opportunities; compensation and merit recognition lag behind - Client Services Bybit Employee Review

4.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Exceptional Team Culture: The environment is highly collaborative and supportive. Colleagues are genuinely invested in helping each other succeed, which creates a psychologically safe space to share ideas and ask questions without fear of judgment. Abundant Growth Opportunities: Leadership actively encourages professional development. There is plenty of room to take on stretch projects, learn new skills, and chart a clear path for internal mobility if you are proactive. Dynamic Pace and Autonomy: The fast-paced nature of the work means things rarely get boring. You are trusted with a high degree of autonomy to own your projects from end to end, which allows you to see the direct impact of your work in real-time.

Cons

Below-Market Compensation and Unclear Increment Process: Salary is currently not aligned with market rates, which is especially frustrating given the expectation to wear many hats and take on responsibilities far beyond the original job description. Furthermore, the criteria for salary increments lack transparency, and raises feel rigid or non-negotiable, even when you have a proven track record of exceptional performance. Misaligned Job Titles and Scope Creep: Your official job title often does not reflect 100% of your actual day-to-day scope. Because you end up absorbing so much extra work outside of your designated role, it can make it challenging to accurately represent your true level of responsibility on your resume. Overemphasis on Tenure Over Talent: The company tends to value traditional "years of experience" over adaptability and actual output. Leadership sometimes fails to recognize that a fast learner new to the industry can often outperform someone who simply has more years in a specific role, which can be highly demotivating for capable, driven employees.

Explore other reviews about Bybit

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a major player in the industry with top-tier compensation and benefits. The company genuinely cares about its employees.

Cons

Be prepared for a heavy workload and high work intensity.

2.0
28 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Fast paced, decent paid and medical insurance coverage, top 3 CEX, short processing time (from interview to offer), pantry snacks, mac laptop

Cons

Untrustworthy senior mgmt | Abnormally high turnover | non-compliant CEX 1) While professing care and attentiveness towards employees, the reality falls short. Not conducive for individuals with family responsibilities, especially those with children. 2)Emphasizing a customer-first approach, yet senior management imposes impractical product launch targets that heighten the risk of errors. 3) Assertions of securing licenses for multiple markets contrast starkly with the reality of withdrawn applications without disclosed reasons. Inconsistencies between public statements and all-hands meeting messages are apparent. 4) Unprecedented turnover within the back office, notably the HR department, at Bybit. Personnel turnover occurs frequently within a span of 3-6 months. 5) Permits registration of overseas Chinese nationals without internal staff notification, disregarding potential legal ramifications for employees situated in mainland China. 6) Staff suffered substantial financial losses while holding the exchange's token. During incidents on the exchange platform, senior management utilized their exchange tokens to cover customer compensation and losses. Essentially, for employees vested in these tokens, they bore the consequences.

10
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