Do not let them fool you - Anonymous employee Buildertrend Employee Review

1.0
26 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

casual dress at work is about the only pro. other then having a few friends that i knew prior.

Cons

cons. there are so many i do not know how i did not let these red flags leaving this company earlier. PLEASE READ THIS BEFORE APPLYING!!!! +**I constantly got lied to and Promoted into a fairly high position and always got promised I would get the job title but they would never officially give it to me or a raise after they assumed me into the role. This is because " we can not give you a official job title or raise because We did not want to get HR involved this is because you were best fit for the position and people will get mad if you got a new title and they didn't have a chance to interview for it" If this is not taking advantage of employees expertise and knowledge and work efforts i don't know what is... not the company you want to work at. **** **also zero work life balance. I would get made fun of at work or talked to by my manager when i would not want to go to a bar and drink with my coworkers after work or on the weekends. the weekends and after work are for my friends and family. Work events are different, i would always attend those. one time a higher up sitting behind me was making fun of me in the middle of the work place for not going out drinking, and this was due to my dad having cancer surgery, so then instead of getting embarrassed in office i then had to explain out loud to the 20+ people sitting around me that my dad had cancer and he had surgery and i had to be with my family. work life balance my a@@. PTO is not work life balance.***** there moto is embrace the pace...... this means they really only care about making you feel forced to call to make 220 calls a day. all they care about is volume and not quality and quantity. the only manageable position in the company is a CSS role. always changing work flows up then changing them back. The lack of direct communication from upper management is horrible. They make it seem like they are communicating with you but they are truly snaking behind your back. I could write a whole book on how bad this company is. just go look at their reviews from their customers. from all their racist comments towards Hispanics to them causing scenes at airports. to the Drinking all day at work and bragging about it. and the upper management walking around with open cans of beers. all they truly care about is themselves. ill leave it at that. to any future people wanting to work here. please save yourself and apply to a real company.

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Buildertrend Response
2y
Thank you for taking the time to provide feedback. We appreciate you bringing these issues to light. We take the concerns and experiences of our employees very seriously. So we can address this issue, please contact us at people@buildertrend.com. We would love the opportunity to meet with you and discuss.

Explore other reviews about Buildertrend

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

This department is great. Everyone I work with is knowledgeable and self-sufficient. We are trusted to get our work done and there is a lot of flexibility. Pay is decent. I have had some bad jobs in accounting/finance and this is probably my favorite job I have had.

Cons

Other departments seem to have their own issues. We are siloed from those issues so I can't speak to them.

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Buildertrend Response
2w
Thank you for your terrific review! We're thrilled to learn this is your favorite job you've ever had. We work to create a culture where everyone can be who they are and love what they do. We'd love to learn more about your experience. If you have additional feedback, please email us at talent@buildertrend.com
1.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

None, a bunch of frat bros who put you down any chance they get.

Cons

I worked here for over two years, and it was a frustrating and, at times, uncomfortable professional experience. I often felt that my contributions were overlooked, and it was difficult to feel fully respected or included in conversations and decision-making. The workplace culture was one of the biggest challenges. I regularly observed gossip and unprofessional communication, and advancement did not appear to follow a clear, performance-based structure. From what I experienced, promotions seemed more closely tied to internal relationships than to measurable results, which made growth feel uncertain and inconsistent. There were also moments that I found inappropriate in a professional setting. I personally overheard a manager make a comment about wanting someone on a team based on appearance, which raised concerns for me about workplace standards. In addition, repeated day-to-day interactions sometimes felt dismissive or discouraging, and over time that created a work environment that was difficult to feel comfortable in. Leadership often felt disconnected from the day-to-day employee experience, and expectations around performance and quotas were, in my experience, difficult to meet in a sustainable way. This added pressure without a clear sense of support or alignment. This reflects my personal experience, but I would strongly encourage anyone considering a role here to ask detailed questions about team culture, communication style, and growth opportunities to determine if it aligns with what they’re looking for.

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Buildertrend Response
1mo
Thank you for taking the time to share your honest feedback. We're sorry to learn your time with Buildertrend wasn't a happy one. We're committed to creating a welcoming workplace where everyone feels respected so we'd love to learn more about your experience. Please email us at talent@buildertrend.com if you'd like to share more.
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