Customer Service Agent - Anonymous employee British Airways Employee Review

3.0
1 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flight benefits. It is a prestigious airline and a good company all in all, but bot if your'e a CSA. Management is unorganized.

Cons

They do not care for their employees like they used to. Everything is about money and the union doesn't help. Managers do nothing and get benefits.

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5.0
23 May 2026
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CEO approval
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Pros

Good facillities , and advance company

Cons

The food on the airplane isn't good

4.0
12 Jun 2026
Recommend
CEO approval
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Pros

The job is really well paying

Cons

Long hours is really tiring

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