British Airways Reviews | Glassdoor.ie

British Airways Reviews

Updated 20 Feb 2020

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3.5
66%
Recommend to a Friend
45%
Approve of CEO
British Airways Chairman and CEO Alex Cruz (no image)
Alex Cruz
415 Ratings
Pros
  • "Staff travel at bare minimum rates huge discount travel made easy great leave policy(in 182 reviews)

  • "Great policies and travel benefits(in 67 reviews)

Cons
  • "Skills developed are often quite airline specific so can be difficult to switch jobs outside the(in 40 reviews)

  • "Work life balance can be difficult in some roles(in 39 reviews)

More Pros and Cons
  1. "Great Atmosphere, Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at British Airways

    Pros

    Open plan office which made all departments and levels of management approachable. Great environment and learning opportunities across the entire Americas region.

    Cons

    They're using software that is outdated which can often hinder work practices however there was talks of everything being upgraded soon.

    British Airways2013-11-15
  2. Helpful (2)

    "Don't waste your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at British Airways full-time for more than a year

    Pros

    Able to book standby flights after 6 month probation is over

    Cons

    No communication No flexibility Management seems to have no responsibility No real Team Spirit No chance to progress in your role or salary if you don't want to move to London Overworked & workaholic managers who expect the same attitude from you

    British Airways2019-02-05
  3. Helpful (5)

    "Dont waste your time. Avoid !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Inside Sales in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Airways full-time

    Pros

    The free tea and coffee. My desk is nice. The free British Airways highlighter pen. An appreciation that life is too short to work here.

    Cons

    Huge staff turnover. Management at all levels have no airline or travel industry experience whatsoever. Formal complaints made against staff for undermining their colleagues.

    Continue reading
    British Airways2018-03-18
  4. Helpful (6)

    "Shape up BA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at British Airways full-time for more than a year

    Pros

    Cheap airline tickets, travel

    Cons

    Management, cutting costs, Bonus is often more frustrating than motivating since the KPIs are always being changed to something new and often made public middle of the Quarter.

    Continue reading
    British Airways2017-12-18
  5. Helpful (9)

    "Inside Sales Dublin - AVOID, AVOID, AVOID"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Airways full-time for less than a year

    Pros

    Startup environment A lot of space for creativity Possibility to participate in all aspects of the business, make recommendations and influence Good brand on your CV Good training Nice office A lot of flexibility, although not for everyone Okay salary and good quarterly bonus

    Cons

    - No structure, processes, policies and procedures - Unprofessional, negative and bullying management behavior - Hostile working environment and negative culture - No KPIs - No incentives - No culture for recognition - No promised non-contractual benefits - Job spec and job description during the interview do not match the reality - No coaching and learning provided - Not central location and poor transport facilities - Complete disorder in the company on a global level as no one knows who is responsible for what and no one wants to take any responsibility but pointing fingers, which is not acceptable for such a global reputable company like BA - Poor career growth opportunities - Extremely complicated recruitment process taking 4-8 weeks - Prepare that no decisions are made in Dublin. You will always need HQ authorization and approval - 90% verbal and phone communication which takes a lot of your calendar time, most of the time for nothing. Everyone tries to avoid emails saying that "email is my enemy", so make sure to take notes of who said what and when as you will need it one day, unless you have a fantastic memory. - Do not trust anyone. Who is your friend today will turn into your enemy tomorrow. Stay professional but do not trust anyone in this company, they are all fake. - A lot of sales staff has been and is being made redundant after 20 years of service, so there is a lot of negativity around. Do not waste your careers by making this move. You will not learn anything but just waste your time, health and spoil your CV.

    Continue reading
    British Airways2017-08-14
  6. "Good place to work for locals"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Aircraft Maintenance Supervisor in Glasgow, Scotland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at British Airways full-time for more than 5 years

    Pros

    Staff travel Job security Decent pay Shift pattern is 4 on 4 off

    Cons

    Some people on almost same salary without licence Big push on productivity and delivery Once you reach Aircraft Maintenance Supervisor there's not a lot of room for progression.

    Continue reading
    British Airways2020-02-20
  7. "Jobs"

    StarStarStarStarStar
    Current Employee - Cabin Crew Member in London, England

    I have been working at British Airways full-time for more than 10 years

    Pros

    It is one of the most important airline in the world

    Cons

    I don’t know any downside of the company

    British Airways2020-02-17
  8. "Yeah"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Crew in Gatwick, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at British Airways full-time for more than a year

    Pros

    Good staff travel and nice hotels

    Cons

    Management, lack of pay and not enough days off

    British Airways2020-02-16
  9. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Crew in Heathrow, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at British Airways full-time

    Pros

    Great company to work for

    Cons

    The staff travel is very expensive

    British Airways2020-02-11
  10. "Great place to work"

    StarStarStarStarStar
    Current Employee - Business Executive 

    I have been working at British Airways full-time

    Pros

    Benefits Great atmosphere Great people

    Cons

    There are no down sides

    British Airways2020-02-10

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