Dreadful company and don’t believe the external propaganda - Customer Service Manager British Airways Employee Review

Zero career progression support or encouragement. Poor pay, poor bonuses, poor pay increases. Very little support from Senior Management. Micro management. Inflexible sick policy. Some of your fellow managers are lazy as hell but brown nose their way up the ladder! Shifts on zero sleep, abusive passengers, and nasty colleagues. Rubbish pension. Staff travel isn’t that great as you don’t necessarily get on the flight which then ruins your holiday. Dreadful IT system which lets everyone down. Some of your management colleagues are more likely to be found shoe shopping in T5 than pulling their weight, yet manage to be viewed as the best team members!