Good to start customer support career - Customer Service Representative Booking.com Employee Review

3.0
8 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Good office, competitive salaries, friendly team

Cons

Too much control, limited time for a break even if you nerd to be se the toilet

avatar
Booking.com Response
1y
Thank you for sharing your thoughts with us. We appreciate your positive remarks regarding the office, your salary, and your colleagues. It makes us happy to hear that you find it a good place to start your career. Your feedback regarding the work processes is valuable as well. In a period of growth and change, we are doing our best to provide our management team with the right tools for continuous improvement. Therefore, we encourage you to discuss this matter further with your manager to explore ways to improve ease of work. Thank you for being part of our journey, and we wish you all the best with your career at the company. The Booking.com team

Explore other reviews about Booking.com

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

avatar
Booking.com Response
1d
Thank you for taking the time to share your feedback. We’re glad to hear that the team atmosphere was a positive part of your experience at Booking.com. We also appreciate your honest note on the challenges of dealing with difficult customer situations. Feedback like yours is important as we continue looking at how to support colleagues in customer-facing roles. The Booking.com team
See reviews by: Helpful|Rating|Date|All