Benefits are going down for many employees - Customer Service Beyond, Inc. Employee Review

2.0
7 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Great health insurance, reliable work, secure company.

Cons

Overstock seems to care about social issues but they care less and less about their people. This is most evident with some new leadership. Overstock has shown record growth since the pandemic hit. While it is true that a modest pay increase was offered, as well as a performance-based bonus, this feels like a response to the industry to stay competitive with the likes of Amazon and Wayfair. However, they have ended their practice of transparency about employee incentives or seeking employee feedback on how these incentives are prioritized. They have not reinstated several benefits that have been suspended since the pandemic began. One of the most visible benefits, a raffle every year in October during their anniversary used to have things like paid vacations, big-screen TVs, furniture sets. This was an awesome thing to have before the holiday season kicked in as an employee here. This year they are offering only a selection of office equipment. Overstock cares less and less about its employees, a very bad look during the Great Resignation. While they have a good public stance on many social matters, actions speak louder than words.

Explore other reviews about Beyond, Inc.

5.0
13 Jun 2025
Recommend
CEO approval
Business outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

1.0
22 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast paced environment with LOTS of hands-on experience with many different tools. The people are the reason to stay, lots of smart and caring people, managers, and leaders towards the bottom of the food chain.

Cons

Upper Management has completely destroyed this company and gutted it. In my several years at the company, communication is as poor as it could be. Bonuses are promised and then not followed up on. RIFs happen far too frequently. It is abundantly clear that this company does NOT care about it's employees, and at the moment is almost seems like they are trying as hard as they can to get people to quit so they don't have to pay severances before acquiring more companies and moving headquarters to Texas. The culture in the days of Overstock was incredible, it made people excited about being able to work there. Now people are hanging on by threads, large teams are now carried on the backs of just 1-2 people without additional pay as we see co-workers get laid off left and right. It is not sustainable. Important things are being missed because there are not enough people to do the work, which will end up biting the company in the butt for compliance and finance reasons.

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