Only the Minimum - Front Desk Agent Best Western Employee Review

3.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling, overtime, extra shifts.

Cons

Management, lack of structure, lack of appreciation or acknowledgement. Sub par standards that aren't upheld or followed by all employees. Each day policies change per managements mood. Micromanaging overload, has no trust in team or individuals to make any decision on own with out direction from top management (owner). Negativity surrounds you most days.

Explore other reviews about Best Western

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for!

Cons

Great company to work for even though I had change in careers!

1.0
27 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Ever-changing events . Something new ever day.

Cons

You work with individuals who have a level of entitlement of thinking the this and that is theirs. That's t heir space, this is their drawer. You can't do "xyz" but constantly asking you to be in said space while your job is at the front desk . Not not the kitchen. Not the laudryroom or washroom. The entire things is crazy.

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