Pros
Good Work life balance Varied workload as BT has huge portfolio. Staff young & friendly. Central location Lots of helpful people around the services.
Cons
Merger with BT Retail has been a disaster for BT in South, Cultural differences hugh between regions. All senior managers now based in North and all job losses are happening in South as there is No union. Cost saving has gone ridicolous, office furmiture now being reconditioned. Morale is lowest I have ever seen in a corporate setting. Professional services model flawed. Middle management very poor, no vision, strategy or technical background Lack of visibility of bigger BT, since de-merger from GS> Focus on key accounts is to the detriment of any new business. Key Sales staff left and replaced by poor qaulity people. further Job losses on cards