BT Group Reviews

3.6

68% would recommend to a friend

(10,829 total reviews)
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Allison Kirkby

72% approve of CEO

55% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
1.0
28 Jun 2017
Recommend
CEO approval
Business outlook

Pros

1. Small handful of decent senior people in HR, Legal, Wholesale and the former head of Sales 2. Some good people hidden in pockets in the company that care about customers 3. BT Young Scientist is an amazing event run by teams on the ground 4. Survive here and you can survive anywhere but will have scars to prove it 5. Flexiblity to work for home is good but abused by most

Cons

1. Horrible culture thats about perception and not delivery 2. Senior leaders dont know the meaning of accountability, like to undermine, too much BS with politics and management cliques 3. Performance reviews are a joke, you are never rewarded fairly, people are bullied out and real issues are not dealt with 4. Dropping Great Place to Work was a shocking decision 5. No Product leadership outside of Wholesale, finger pointing and blaming Managed Services, IT and Networks for issues 6. Strategy is made up of shuffling the deck charis with the same rubbish rolled out at kick off events each year 7. No investment with the same old story with submitted budgets ripped up by finance each budget cycle 8. Leaky bucket with internal news ending up with customers and the MD having to explain to them

1.0
17 Feb 2017

Awful place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good colleagues and made some good friends

Cons

Very political Terrible company to work for, I have seen people being actively managed out and bullied in the workplace Expected to work all day every day with little acknowledgment or additional pay and when you have worked all the hours and gone above and beyond, you are rewarded with an equally unfair review process whereby you are told you 'achieved standard'

1.0
8 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Some great people left who tough it out. However Trapped by high salaries. Training available. BT Young Scientist is a misunderstood and under-exploited

Cons

Institutionalized behaviour, Some senior managers cannot mange high performance from people , zero strategic thinking. Highly politicised. Managers are content to Sweat sales function to squeeze traditional and dwindling revenue lines. Zero innovation and creativity. Insane annual performance process system designed to divert your time and energy away from doing your job and to cover your manager's ass.

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Glassdoor has 11,810 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.