2.0
27 Jan 2019
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Package is in line with market. Perks and staff benefits are reasonably good.
Cons
Too focus on processes and reports that results in time and effort that should be spent understanding what customers need. CRM system in place but too little transfer of knowledge and sharing of info. Lack flexibility as a result. Most importantly, the top management are too high up to understand the market. Too arrogant to admit areas to improve and hear problems at the ground level.