Most Collection jobs were sent down to Mexico.... don't you love the American pride that makes us so great.... the company is on its way out. The writing on the wall is clear. collection jobs are going to Mexico and from what I hear the 3rd level IT is in Peru. Why pay an American a decent wage when you can outsource for a fraction of the price... The company is choosing quantity over quality. I don't know why anyone would want to work for this company it's went from bad to worse to an atrocity. I don't know if me stating that the collections department is being outsourced is confidential but I know to those people that lost their job it's front page news.