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      Axcess Financial

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      Axcess Financial Reviews

      3.3

      57% would recommend to a friend

      (301 total reviews)

      Doug Clark

      77% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.5

      Compensation and benefits

      3.4

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture and values

      3.0

      Senior management

      Axcess Financial has an employee rating of 3.3 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axcess Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      301 reviews
      1.0
      2 Nov 2018

      Toxic Work Environment

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Axcess offers a competitive salary and decent benefits. It's the only thing that keep employees in their seats while they are mistreated or ignored.

      Cons

      Lack of direction at executive level results in extensive rework, missed opportunities, and overall inefficiency. Unchecked and inflated egos at the director level. HR department is there only in name and does nothing when confronted with legitimate and documented complaints of age and sex discrimination.

      1.0
      11 Jul 2016

      Sending jobs to Mexico

      Collections specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Was given a chair and desk.

      Cons

      Most Collection jobs were sent down to Mexico.... don't you love the American pride that makes us so great.... the company is on its way out. The writing on the wall is clear. collection jobs are going to Mexico and from what I hear the 3rd level IT is in Peru. Why pay an American a decent wage when you can outsource for a fraction of the price... The company is choosing quantity over quality. I don't know why anyone would want to work for this company it's went from bad to worse to an atrocity. I don't know if me stating that the collections department is being outsourced is confidential but I know to those people that lost their job it's front page news.

      avatar
      Axcess Financial Response
      9y
      We appreciate the contributions you made to our team. It’s true that Axcess Financial has seen its fair share of change over the last 18 months. Change is not easy – and some difficult short-term decisions are often necessary to position the organization for long-term success. The adjustments we’ve made in our operational structure will allow us to focus on our growth strategy. Thank you for your feedback, and best of luck in your future endeavors.
      1.0
      17 Jun 2016

      Management - Corporate

      Upper management
      Recommend
      CEO approval
      Business outlook

      Pros

      Not sure why anyone is posting that it's getting better....if anything with the new regs coming out, the demand to write letters for fear the Financial board will discover what's happening....the environment continues to decline. They restructure and restructure and restructure and while doing it, lay off some of the best people they could ever hope to employ. It's a sad situation....in other words there are no pros.

      Cons

      As mentioned above there really are no pros~the pay isn't bad....it's an organization that thinks that is the answer.....it's very very sad.

      avatar
      Axcess Financial Response
      9y
      At Axcess Financial, we recognize that our employees are our biggest asset. Over the past year, our operational model has evolved, allowing us to focus on a strong growth strategy. We will continue to make changes in our operating procedures to support this strategy. It’s unfortunate this evolution has affected your experience as an employee. Thank you for your comments and your patience during this time of change.
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      ReviewsAxcess Financial reviews

      Glassdoor has 321 Axcess Financial reviews submitted anonymously by Axcess Financial employees. Read employee reviews and ratings on Glassdoor to decide if Axcess Financial is right for you.