Bait & Switch Experience - Tech Support - Sales Asurion Employee Review

2.0
17 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Here is a more professional, honest, confident, and direct version of your message: The site is well-maintained, and the breakroom amenities are a nice touch. There are plenty of perks and strong earning potential. The support system appears adequate, given that you truly enjoy sales.

Cons

Here is a more professional, honest, confident, and direct version of your message: This company lacks professionalism and prioritizes sales over genuinely addressing customer issues. The turnover rate is extremely high, largely due to inadequate training and unrealistic expectations. While the onboarding process may seem welcoming, it quickly becomes clear that job security is contingent on daily sales performance, with frequent threats of disciplinary action. Today, I decided to leave after a meeting where employees were publicly called out for their performance—despite being in a "grace" training period. I've only been on the floor for a week, yet the focus is already on numbers rather than development. I can't continue with a company that shows such disregard for both its employees and its customers.

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Asurion Response
1y
We are sorry to hear that your position with Asurion did not meet your expectations. We appreciate your feedback.

Explore other reviews about Asurion

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership Good mileage reimbursement Commission structure easy to understand and paid out every 2 weeks Autonomous work, no one looking over your shoulder

Cons

Long drives Some customers don't know we are coming out and can lead to missed opportunities.

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Schedule, you actually have 2 days off per week.

Cons

High Stress, High Accountability for everyone

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