Pros
Asurion is a growing company with smart people at the helm. They know how to stay afloat and adapt. That means job stability. They take pretty good care of their employees overall. Good benefits and compensation. If you’re good at what you do and can come through in an emergency situation, you’ll be successful.
Cons
Startup mindset is hurting them at scale. Too many people are in leadership positions just because they’ve been here a long time. They don’t know how to set up processes that work at scale and it shows. There’s a real lack of organization especially around products. Lots of silos and bad, inconsistent project management means bad communication and chaos. Lots of things are missed on every project, creating a never ending stream of emergencies that the company has no interest in learning from so they can avoid the pain in the future. They rely on rockstar employees to continually see them through self-inflicted emergencies.