Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Asurion

      Engaged employer

      Asurion reviews

      Terrible Company, Terrible Values, Terrible Practices - Premier Support Technician Asurion Employee Review

      1.0
      10 Oct 2017
      Premier support technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is decent, On-Site food is generally pretty good.

      Cons

      Literally impossible metrics, business practices are sketchy, make employees with disabilities jump through hoops to apply for accommodations only to deny them, HR is slow to respond to queries, their clients control all business practices, a day off for illness hits your metrics hard.

      Explore other reviews about Asurion

      5.0
      3 Mar 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice place to work for many

      Cons

      Layoffs are always around the corner

      3.0
      26 Jun 2026
      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

      Cons

      Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Asurion jobs | Asurion salaries | Asurion benefits | Asurion interviews
      Asurion reviewsAsurion Premier Support Technician reviewsAsurion review