Great company and smart people however leadership team could improve - Senior Product Manager Asurion Employee Review

4.0
11 Apr 2017
Recommend
CEO approval
Business outlook

Pros

A great company for entry level employees to gain valuable hands-on experience. You have the opportunity to transfer to different areas of the company to gain new skills. Team members are creative, smart and supportive.

Cons

The culture is too political and cutthroat at the manager level and above. Promotions are made based on being in the right clique vs an individual's talent. Leadership hasn't figured out how to align departments to an agile delivery model so reorganizations occur about every three months.

Explore other reviews about Asurion

5.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice place to work for many

Cons

Layoffs are always around the corner

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training provided, tools and knowledge that help in various aspects, great intro to tech support or engineering.

Cons

Either you are overworked because the store is understaffed or not enough hours because too many part time people. Pay remains low even after years of experience, conditions for drivers doing mobile repairs can be sketchy, drivers during summer can get really hard, busy days can lead to 9-10 hours driving, a big push to be more sales focuses instead of tech repair focused. If there is already a manager; there’s not really a path to go from technician to manager or technician to corporate opportunities.

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