Customer Service Rep - Customer Service Representative Assurant Employee Review

1.0
20 Jul 2013
Recommend
CEO approval
Business outlook

Pros

Good Benefits but not much else at this company.

Cons

Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience.

Explore other reviews about Assurant

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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