Great until Merger - Customer Service Associate Assurant Employee Review

3.0
8 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Assurant was a great place to work, friendly staff and managers. There was room for advancement with company reimbursed training programs for further qualifications. Benefits were brilliant as well with health, gym and bike to work scheme. Good nights out for both teams and company. Found management at all levels to be extremely helpful and supportive.

Cons

No opportunity for overtime or to make extra money. Was great until we acquired a larger company, we were promised it wouldn't affect our jobs but sure enough we were all made redundant a few months later.

Explore other reviews about Assurant

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for.

Cons

Pay can sometimes be lower than market average

2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work across all lines of business allows for a flexible work environment

Cons

There is almost no opportunity for growth. The company laid off quite a few employees recently as part of a planned reduction in force while also reporting its highest quarterly earnings. There's no loyalty to tenured employees.

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