The most stressful environment I have ever worked in!! - Customer Service Associate Aramark Employee Review

1.0
20 Mar 2013
Recommend
CEO approval
Business outlook

Pros

We received an employee discount on all products.

Cons

Customer service and their employees are not their main focus. It seems as though their business model is reprimand employee issues, as opposed to taking a closer look to discover the root cause of employee discontent. Their business operations are disorganized at best unless it concerns a price increase.

Explore other reviews about Aramark

5.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great culture, room for growth

Cons

many roles hard to know what everyone does

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

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