Pros
Salary is amazing plus good commission incentives. 401k plus health insurance is good depending on union contract. Great fellow Service reps make the day go smoothly.
Cons
Management is a train wreck. Turn over in all positions creates constant workplace difficulties. You are asked to do many unethical practices on a daily basis, for example, violate dot regulations for hours worked in a day, constant price increases that are total bs, "finding" damaged product-you are instructed to bill each customer for damaged even if it isn't the customer fault a garment was ruined, you are instructed when there are shortages that you are to not provide the service and bill them anyway and the list goes on and on. Being let go by this company was the best thing for me personally, I did not have the lack of conscience to continually take advantage of the customers like they require you to do.