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      AppFolio

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      AppFolio reviews

      Great people, Great Culture - Operations Manager AppFolio Employee Review

      5.0
      2 Oct 2025
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The Culture Is Genuinely Great: I know a lot of companies talk a big game about culture, but at AppFolio, I feel it's real. My colleagues are smart, driven, and incredibly supportive. There's this feeling that we're all in it together, and I never feel like I'm competing against my own teammates. People are generally kind, and that makes a huge difference in my day-to-day happiness. I Actually Have a Work-Life Balance: This is a huge one for me. I rarely feel pressure to work late or on weekends. The company really seems to trust you to get your work done, and the flexible/hybrid work options are a lifesaver. I feel like I have a career and a life, which isn't always easy to find in the tech world.

      Cons

      We Experience Growing Pains: As a company that is still growing so much, I definitely feel the effects of it. Sometimes processes change unexpectedly, and there's a bit of "building the plane while flying it," which can be frustrating when you just want a clear path forward. My Manager's Impact Is Huge: I'm lucky to have a great manager, but I see how a person's experience can really depend on their direct leader. Some of my friends on other teams have very different experiences, and it seems like there is some inconsistency in management styles across the company. eams Can Sometimes Feel Disconnected: As we grow, different departments can start to feel a bit siloed. I have times when it feels like my team is on an island, and communication with other parts of the company could be better. We have to be really proactive to stay aligned with everyone.

      avatar
      AppFolio Response
      8mo
      Thank you for taking the time to write this thoughtful and thorough response. We work hard to create an environment where employees feel supported - both at work, and in their personal lives too - so I'm grateful to hear that this rings true for you. I also value your thoughts around some of the challenges of a growing organization. We take all feedback to heart, and will continue to make meaningful adjustments as we learn and scale.

      Explore other reviews about AppFolio

      5.0
      4 May 2026
      Application security engineer 2
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/Life balance is amazing. Working with insanely intelligent people is always a plus.

      Cons

      None that i can think of.

      3.0
      23 May 2026
      Business development representative (bdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Frequent team outings and social events that help build relationships across the team. Generally a friendly, social environment!

      Cons

      The property management team is highly competitive when it comes to promotions, and I’ve seen BDRs remain in the same seat for years or eventually leave, as internal advancement opportunities can be limited. However, for top performers, there is promising upside, and you get to work with some of the best leaders in the organization. On the investment management team, leadership quality is more uneven, and there appears to be a lack of management experience, which has created gaps in coaching, accountability, and overall team development. As a result, performance outcomes have lagged, with the majority of BDRs and AEs struggling to consistently hit target. Team turnover has also been notably high, and leadership engagement only increased after a large portion of the team had already decided to leave, which by that point felt too late to rebuild morale or trust.

      avatar
      AppFolio Response
      1w
      Thank you for sharing your feedback. It’s great to hear that you enjoyed our culture and team outings. We take your comments seriously – especially regarding the need for proactive management support, better coaching, and clearer advancement opportunities for our BDR and AE teams – and we are actively working to address these areas to ensure our reps feel supported and set up for long-term success. Thank you again for helping us improve, and we wish you the very best.
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