AppFolio Reviews

Updated 25 Jun 2020

To filter reviews, or .
4.5
88%
Recommend to a Friend
98%
Approve of CEO
AppFolio President and CEO Jason Randall
Jason Randall
228 Ratings
Pros
Cons
  • "The view out of the window from the Dallas office isn't as pretty as the Santa Barbara office(in 32 reviews)

  • "No cons, really the best place to be(in 26 reviews)

More Pros and Cons
  1. "The rare place where company values are actually true"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director of Marketing, Multifamily in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for less than a year

    Pros

    Most companies have a chart somewhere that declares their "values". I've found too often those values are not in line with how management actually leads. AppFolio so far has been the rare place where the values ring true for how the entire organization acts. That includes having a conscience and taking positive action on social justice and environmental issues. AppFolio is a high empathy organization that has a solid long-term vision and a friendly and competent senior leadership team in place to make it a reality. For me, that has meant interesting work, a good work-life balance, and a welcome absence of office politics. Definitely recommend.

    Cons

    About 6 months in I have not yet found a major con

  2. "Working"

    4.0
    Former Employee - Customer Success Manager 

    I worked at AppFolio full-time

    Pros

    Open floor and free snacks

    Cons

    Only one shower in men's locker room.

  3. "Great Company, and culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than a year

    Pros

    They show they put their employees first with great communication

    Cons

    Snack options are good but not very diverse

  4. "Wonderful company all around"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Manager in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AppFolio full-time for more than a year

    Pros

    Company values are strong and hold true day to day. Leadership cares about its employees. Peers care for one another, very friendly place. It's clear there is an emphasis on work life balance.

    Cons

    Depending on your role, pay scale growth may be limited, but not far off from market standards so can't complain too much.

    Continue reading
  5. "Very Happy"

    4.0
    Current Employee - Customer Success 

    I have been working at AppFolio part-time

    Pros

    Fun atmosphere, love my coworkers

    Cons

    No cost of living raises.

  6. "Incredible company culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Representative 

    I have been working at AppFolio full-time for more than a year

    Pros

    It is essential to have leadership that cares about your personal growth and works with you to get better at your role. AppFolio does that! From managers, team members, and coworkers in other departments - I’ve always learned something new and received motivation to excel in my own role.

    Cons

    Living in Santa Barbara is really expensive.

  7. Helpful (1)

    "Product needs people with good leadership skills"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Santa Barbara, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AppFolio full-time for more than a year

    Pros

    Great perks, smart people, and great company culture

    Cons

    Limited mentorship and career growth opportunities

    Continue reading
  8. "Love my job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - User Experience Designer in Goleta, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AppFolio full-time for less than a year

    Pros

    interesting problems to solve, great culture + work life balance

    Cons

    none I can think of at the moment

  9. "Okay but not the best"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Richardson, TX
    Doesn't Recommend

    I worked at AppFolio full-time for more than a year

    Pros

    Stocked kitchen and good health insurance and dental benefits

    Cons

    High manager and agent turn over. High call volume call center. Very understaffed if working shift outside normal business hours.

  10. "Good company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AppFolio full-time for less than a year

    Pros

    Lots of learning areas. Good vacation policy. Excellent benefits. Flexible work environment

    Cons

    Tech stack is Ruby which is not comfortable to work on for everyone.

Found 462 reviews