Stay away - hiring freeze - Customer Service Apollo.io Employee Review

2.0
26 Aug 2024
Recommend
CEO approval
Business outlook

Pros

- Some great people - Continuing education benefit - Work/life balance is great because they don't check up on you

Cons

- Just announced a hiring freeze and layoffs or PIPs are likely - The product is not great - Very poor pay - CEO is a micromanager and has created an awful atmosphere - No 401K match

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Apollo.io Response
1y
Hi, thank you for taking the time to share your feedback. We’re glad to hear that you appreciate the great people and the continuing education benefits we offer, as well as the work-life balance that is important to us. We certainly don't have a hiring freeze in the company - if you look at our career site at present there are over 30 jobs that the recruitment team are actively trying to fill, across a wide variety of functions and geographies. Regarding compensation and benefits, we recognize that there is always room for improvement, and we are continuously assessing our offerings to ensure that they remain competitive. Your input on the 401K match and pay has been noted. As for the feedback on our leadership and product, we take all feedback seriously and are constantly striving to improve. We regularly review the results of our internal surveys and are committed to creating an environment where every team member feels supported and heard. Leadership is actively working to address concerns, and we are always open to hearing more about how we can continue to improve both the work environment and the product. Thank you again for sharing your thoughts. We are committed to making Apollo.io a great place to work and appreciate your perspective as we work toward that goal. Best, Declan

Explore other reviews about Apollo.io

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company gives engineers a lot of ownership and trust. You are encouraged to take initiative, make decisions, and drive projects end to end rather than just following instructions. The pace is fast, but in a good way — teams move quickly, experiment often, and are generally open to adopting whatever tools, processes, or technical approaches are best for the company and customers.

Cons

Nothing major comes to mind. Like any fast-moving company, there can be moments of ambiguity, but that is also part of the ownership and high-impact environment.

1.0
8 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Only the fact that it's remote work, and maybe not even that.

Cons

Not even sure where to start with this company. This is probably one of the most erratic companies I have NOT had the pleasure of being a part of. The lack of structure within job roles is alarming. There were several employees that I worked with who literally had no idea what their true job descriptions were, with the responsibilities and priorities within roles shifting almost daily, leaving people stressed and confused. Upper management is absolutely clueless about the day-to-day, nor do they care to be involved. The expectation is to "just do" and "do it fast" without question, even at the expense of your time, mental health ect. I honestly have never experienced such a company absent a clear framework. They use about 100 different "productivity tools," which makes it close to impossible to work cohesively and produce high-quality work. Everyone is basically operating on their own and "hoping" for successful results. The turnover is super high, and people are leaving left and right, which is a huge red flag. I would not at all recommend this company if you are looking for a place that offers any kind of structure, work-life balance, or an organized environment.

5
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