Good money, bad everything else, horrible life - Conductor Amtrak Employee Review

1.0
23 Mar 2022
Recommend
CEO approval
Business outlook

Pros

High pay with no degree, just pass a drug test. Health insurance is great (but they are trying to change that, and prescription coverage sucks).

Cons

Work life balance? Not even close. They pay you so they own you. Plenty of good individuals in management, but horrible system has evolved that does not treat people as people. Doesn't matter if you work six days a week, live in a hotel, and have doctor's notes for all absences, miss 11 days in a year and you are fired. All poor decisions regarding service eventually trickle down to the conductor, who has no time to fix it and is busy focusing on safety, making the actual work more stressful than it should be (at least if you care about the passengers who are suffering due to poor decisions made high above you).

Explore other reviews about Amtrak

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very great company to work for! Great Job Stability and good benefits.

Cons

May be difficult to move up the ladder. Promotions within aren't very common.

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

1
See reviews by: Helpful|Rating|Date|All