Does Amtrak pay their employees well?

According to anonymously submitted Glassdoor reviews, Amtrak employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amtrak. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Amtrak?

70% of Amtrak employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amtrak 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Amtrak?

Intern (41) , Railroad Conductor (31) , Electrician (29) , Customer Service Representative (26) , Locomotive Engineer (24) , Coach Cleaner (22) , Lead Service Attendant (20) , Reservation Sales Agent (20) , Engineer (19) , Manager (18) , Journeyman Electrician (14) , Project Manager (14) , Conductor (13) , Trackman (12) , Train Conductor (12)

What are the pros of working at Amtrak according to real employee reviews?

"Union job with good pay ($28.67) per hour in Mechanical department as of 2017." ((in 192 reviews)); "Good benefit and decent paid" ((in 190 reviews)); "Great team and people." ((in 73 reviews)); "Good for Work life balance" ((in 28 reviews)); "Great team and coworkers who worked there." ((in 24 reviews))

What are the cons of working at Amtrak according to real employee reviews?

"Long hours and unexpected over time" ((in 37 reviews)); "Too many managers get in the way" ((in 35 reviews)); "Poor leadership and financially unstable" ((in 24 reviews)); "Culture is terrible." ((in 24 reviews)); "To much nepotism, they tend to promote ,younger people" ((in 21 reviews))

What are employees saying about Amtrak redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amtrak redundancy and their outlook for job security at Amtrak in 2026.

Skip to content Skip to footer

Notifications

Amtrak

Amtrak Reviews

3.5

70% would recommend to a friend

(1,268 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.7

Diversity and inclusion

3.4

Career opportunities

3.3

Culture and values

3.1

Work/Life balance

2.8

Senior management

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

1K reviews

4.0

23 May 2026

Overall a great opportunity but could use improvement

Reservation sales agent

Recommend

CEO approval

Business outlook

Pros

Great travel benefits and cheap healthcare. When you're there long enough you can get a 9-5. Yearly set raises.

Cons

Micromanagement, new employees get stuck with worse shifts.

5.0

22 May 2026

Great culture and benefits, but limited growth opportunities

Preboarding coordinator

Recommend

CEO approval

Business outlook

Pros

Good benefits, excellent culture and pension

Cons

Not enough opportunity for growth

4.0

19 May 2026

Great benefits but high workload and tight deadlines

Finance director

Recommend

CEO approval

Business outlook

Pros

Great benefits, 5 weeks of PTO. 7% 401k match. Railroad retirement.

Cons

Disorganized environment in some departments. tight deadlines. Promotions are rare.

Viewing 1 - 3 of 1,268 Reviews

Top companies for "Compensation and Benefits" near you

ALSTOM

3.5★Compensation and benefits

Siemens Mobility

3.8★Compensation and benefits

Deutsche Bahn

3.5★Compensation and benefits

WIENER LINIEN

3.7★Compensation and benefits

Jobs at Amtrak

Coach Cleaner - Washington

Coach Cleaner - 90409478 - Long Island City

Amtrak reviews FAQs

Reviews Amtrak reviews

Amtrak

Amtrak Reviews

Ratings by category

Reviews by job title

Overall a great opportunity but could use improvement

Great culture and benefits, but limited growth opportunities

Great benefits but high workload and tight deadlines

Top companies for "Compensation and Benefits" near you

Jobs at Amtrak

Amtrak reviews FAQs

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Amtrak reviews FAQs

Bowls

Want the inside scoop on your own company?

Jobs at Amtrak