5.0
22 Feb 2016
Former employee
Ciudad de Mexico
Recommend
CEO approval
Business outlook
Pros
Lots of benefits that are offered to you as an employee. Schedule flexibility, excellent customer service internally. Great career opportunities
Cons
Be mentally prepared for stressful work. American Express has a reputation of providing one of the best possible customer services worldwide, so the level of customer engagement is high. Be prepared to deal with angry, rude customers most of the time, who will not take "no" as an answer.