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American Express Reviews
Updated 21 Mar 2023
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Found 13,764 of over 15K reviews
85% Recommend to a Friend
91% Approve of CEO
Found 12,988 of over 15K reviews
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Recommend to a Friend
Approve of CEO
Stephen J Squeri
4,076 Ratings
Pros
"Highly Employee centric work environment" (in 540 reviews)
"Awesome job great benefits great co workers" (in 474 reviews)
Cons
"Work life balance is much worse than it used to be" (in 361 reviews)
"Very hierarchial structure sometimes leads to slow decision making" (in 216 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee★★★★★
Pros
It’s a good place to work
Cons
A Lot of work to do sometimes
- Former Employee, more than 3 years★★★★★
Pros
Amazing work culture Good pay Decent work-life balance
Cons
Slow career progression Slower decision making process
- Former Employee★★★★★
Pros
Flexible work environment International focus Good work conditions
Cons
Not the most dynamic Conservative atmosphere
- Former Employee★★★★★
Pros
Work Culture, Recognition, Infrastructure, Learning
Cons
No such cons, good work appreciated and motivated
- Former Employee★★★★★
Pros
Growth is by default easy
Cons
Little learning with less daily challenges
- Former Employee★★★★★
Excellent company which cares for people
3 Sep 2015 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
work-life balance career growth on the job training cool work in machine learning good mentors
Cons
less focus on understanding how our work is getting impacted on the floor. Lot of models without figuring how these models influence the world
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Great place to learn HR - strong HR leaders with a focus on leadership development
Cons
Too much governance and compliance can make the role too tactical at times.
Continue reading - Former Employee★★★★★
Pros
Lively, vibrant, lots of nice people
Cons
It's still a call centre, the restrictions on 'script' etc can be a bit much but expected really
Continue reading - Former Employee, more than 1 year★★★★★
Pros
Great company to work for, huge amounts of learning and progression.
Cons
Nothing bad to report
- Former Employee★★★★★
Pros
remuneration family social welfare community
Cons
is in Buenos Aires I am not a former employer
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American Express Reviews FAQs
American Express has an overall rating of 4.2 out of 5, based on over 15,122 reviews left anonymously by employees. 85% of employees would recommend working at American Express to a friend and 81% have a positive outlook for the business. This rating has been stable over the past 12 months.
85% of American Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Express 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.
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