American Express Reviews | Glassdoor.ie

American Express Reviews

Updated Dec 12, 2019

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4.0
81%
Recommend to a Friend
93%
Approve of CEO
American Express CEO Stephen J Squeri
Stephen J Squeri
750 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review

    "Great people"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at American Express full-time for more than a year

    Pros

    Great people, culture, and work/life balance.

    Cons

    The technology organization is still behind the times.

    American Express2019-01-18
  2. "SME"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at American Express full-time for more than a year

    Pros

    Great company to work for, huge amounts of learning and progression.

    Cons

    Nothing bad to report

    American Express2019-09-17
  3. "Great place to learn!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at American Express full-time for more than 3 years

    Pros

    Great place to learn HR - strong HR leaders with a focus on leadership development

    Cons

    Too much governance and compliance can make the role too tactical at times.

    Advice to Management

    simplify the governance processes!

    American Express2017-05-10
  4. "Good call centre environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time

    Pros

    Lively, vibrant, lots of nice people

    Cons

    It's still a call centre, the restrictions on 'script' etc can be a bit much but expected really

    Advice to Management

    More flexibility for employees

    American Express2015-09-30
  5. Helpful (1)

    "Excellent company which cares for people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time

    Pros

    work-life balance career growth on the job training cool work in machine learning good mentors

    Cons

    less focus on understanding how our work is getting impacted on the floor. Lot of models without figuring how these models influence the world

    Advice to Management

    Keep up the great work

    American Express2015-09-03
  6. Helpful (181)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time for more than a year

    Pros

    They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

    Cons

    The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

    Advice to Management

    Do 6-month evaluations with serious consideration for interior promotions before out-side-in hiring. Then hire only at the bottom level (entry). Let tech. decide when/who to promote for tech. because business holds the wallet, but doesn't necessarily know what's best.

    American Express2018-11-26
  7. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Analyst in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time for more than a year

    Pros

    The company has a really great working environment. The leaders are very approachable Very good pay

    Cons

    No negatives for this job

    American Express2019-12-12
  8. "Would Recommend To Any BDM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager in Manchester, England

    I worked at American Express full-time for more than a year

    Pros

    Role Itself, The People, Office Building, Working Hours, Perks

    Cons

    Lacked support in role sometimes Staff above had limited product knowledge

    American Express2019-12-11
  9. "Fabulous company, great environment and learning !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - N/A in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Express full-time for more than 3 years

    Pros

    Its one of the best companies to work with in India, Fabulous company, great environment and learning !

    Cons

    Rejoining is the discretion of handful senior managers not structural or procedural in nature. The management should make it more transparent and review the policy.

    Advice to Management

    Keep up the great work !

    American Express2019-12-10
  10. "Great company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Burgess Hill, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Express full-time for less than a year

    Pros

    Huge company. Lots of benefits. Great food. Top notch laptop. World class training.

    Cons

    Too much internal bureaucracy. Can be boring at times.

    American Express2019-12-10
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