Great place to work - Team Leader American Express Employee Review

5.0
10 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great benefits and the ability to work from home were some of the perks. You get out of it what you put into it and I loved the people I worked with and the chance to be part of a team at the forefront of elite customer service.

Cons

High-end customers can be a challenge so you need to know how to handle demanding requests and complaints.

Explore other reviews about American Express

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexibility. good communication from leaders. opportunity to learn more

Cons

l little rigid- must do things a certain way.

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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