bad choice I made starting here.. - Manager American Express Employee Review

1.0
4 Jun 2014
Recommend
CEO approval
Business outlook

Pros

convenient location. Nice Cafeteria, discounts in cafeteria.. That's about it..

Cons

Benefits are a joke. had two choices for insurance and you either pay 1300 deductible OR a 3,000 deductible before your insurance will kick in. I am a single person and would have never made the 1300 deductible.. and this is every year you have to do this... so they wanted me to pay 70.00 a paycheck, for what?? I go to dr. I have to pay full price because I didn't meet my deductible. I was treated horribly by the rest of the team.. im not blaming the entire company for that..just the department I unfortunately got stuck in... but when you complain to upper management they will do nothing but turn it around on you and make you look like the bad guy... I received absolutely NO training at all. There is NO HR orientation for new employees. NOBODY teaches you about the culture but when you step out of bounds YOU are punished... I say.. How am I suppose to understand the company and how you want me to do things if no one is willing to show or explain.. You then have to ask a million questions because you were NEVER trained..when you do ask for help.. they throw you some pamphlet to look through with "directions" THEN you are accused of bothering people and being to confrontational. This was absolutely the most HORRIBLE experience of my career and I will NOT even put this place on my resume.. Advice to anyone.. Pass on this place!!!

Explore other reviews about American Express

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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