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      American Express

      Engaged employer

      American Express reviews

      Great for the right person... - Travel Counselor American Express Employee Review

      4.0
      15 Dec 2019
      Travel counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      -Great pay, PTO and health insurance benefits. -Friendly and innovative environment. -In depth training. -Growth opportunities. -Booking travel.

      Cons

      - Call center position, which means you'll be sitting all day taking inbound calls. - ATS metrics are high and almost difficult to reach. - Lots of system updates and systems that you have to go back and forth with. - Strict policy and procedure since they are a financial institution. - Repetitive work that doesn't give you the opportunity to really connect with your clients. - 11 week training isn't enough time (crazy I know) for all the information and systems they throw at you.

      Explore other reviews about American Express

      5.0
      29 Jun 2026
      Manager of business development
      Recommend
      CEO approval
      Business outlook

      Pros

      Uncapped commission. Hybrid Work Great Company

      Cons

      Difficult if you don't have experience.

      5.0
      26 Nov 2018
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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