American Express Audit Director - Director - Audit American Express Employee Review

4.0
10 Jun 2009
Recommend
CEO approval
Business outlook

Pros

Amex respects and encourages a work life balance; there are numerous flexible work arrangements. The company also encourages internal movement to broaden skills sets and support employee development. Compensation is good when factoring in annual bonuses, which are contingent on business and employee performance. The company is large and diverse enough to provide a life long career of opportunities.

Cons

Like most companies, the culture is dependent on the specific department. At times it can be exteremely competitive and stressful. The annual performance review process needs to be revised. It is too subjective and political.

Explore other reviews about American Express

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance and leadership

Cons

it'd be nice to be fully remote

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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