So so so so and also good. - Customer Service Representative (CSR) Amazon Employee Review

4.0
2 May 2023
Recommend
CEO approval
Business outlook

Pros

Amazing benefits including fertility assistance and they really cared about their employees. Always options for OT or VTO and they gave out a lot of incentives and you got a 10% discount to use on Amazon.com for things ship and sold by Amazon. Paid maternity leave and lots of room for advancement

Cons

The good customers our weighted the bad. But toward the end they started to become short staffed and would sometimes throw us into other areas without much training and just a knowledge center. But other than that it wasn’t that bad for me. I hated the Alexa department though it was very hard to trouble shoot those devices but the fire sticks wasn’t to bad and retail wasn’t bad at all

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5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great salary, great office

Cons

Long hours, stress and anxiety

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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