Pros
Flexible Pto and great pay
Cons
If you take pto you come back buried in work and your pay that is based on a salary goes down due to having to work more hours to catch up. The phone is running constantly! You are penalized in your metrics for not answering but if you answer every call you will not get to any of your liabilities and be penalized again. You will never achieve the metrics due to the excessive workload and you will be placed on corrective action. You will have 150-200 claims with YOUR NAME on them. Those claims can remain open for 6-12 months or more. You get calls emails texts galore that you need to respond to same day. It’s like being a call center rep and a CEO ALL IN ONE! How do you run a business while responding to every communication all by yourself? YOU CAN’T! Save yourself the headache.