Allstate Insurance Reviews

If you take pto you come back buried in work and your pay that is based on a salary goes down due to having to work more hours to catch up. The phone is running constantly! You are penalized in your metrics for not answering but if you answer every call you will not get to any of your liabilities and be penalized again. You will never achieve the metrics due to the excessive workload and you will be placed on corrective action. You will have 150-200 claims with YOUR NAME on them. Those claims can remain open for 6-12 months or more. You get calls emails texts galore that you need to respond to same day. It’s like being a call center rep and a CEO ALL IN ONE! How do you run a business while responding to every communication all by yourself? YOU CAN’T! Save yourself the headache.

Adjusters are overloaded to the brim. Being a salary employee, you work far more than 8 hours a day to keep your desk in order. With the expectation that "you can handle it", you'll never have time to enjoy a work life balance, family, personal time, or use any of their awesome self growth tools. Best put, I wake up thinking about work and how swamped I am in claims, skip lunches, sometime eat dinner so late none of my family members are still at the table, then go to sleep worrying about what I didn't get done that still needs to be done for the day. My family assumes I live in my office and just accept I won't be around for everything. It is a horrible feeling. Working 10-12-14 hours a day and still not getting caught up is demoralizing. I can't remember the last time I worked 8 hours and was able to just get up with an accomplished feeling. Worst company I have ever worked for when it comes to work load and performance/production expectations. You can't take care of a customer in a timely manner when you're busy drowning, and it is like this all year around!