Great Office Job - Customer Service Representative Allstate Employee Review

4.0
6 Jul 2008
Recommend
CEO approval
Business outlook

Pros

Allstate has great benefits, a regular work week, is well managed, has great internal support, and is focused on customer service from top to bottom. I work in a very comfortable office environment with the best technology and maintenance. We have the highest quality control standard and enjoy immediate attention to problem resolution. Very efficient performance monitored weekly, reviewed monthly.

Cons

Low pay for highest educated workforce in small labor market. Allstate keeps pace with competitive employment, but Lincoln is a small market overpopulated with customer service work.

Explore other reviews about Allstate

5.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good culture, good people, good management

Cons

No major cons that I think of

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Commission and bonuses are satisfactory

Cons

Culture dynamics, weak lead ownership, weak management

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