1.0
8 Sept 2016
Former employee, more than 3 years
Hudson, OH
Recommend
CEO approval
Business outlook
Pros
Pay and benefits. The culture is very welcoming, many different backgrounds.
Cons
High turn over. Extremely micromanaged. Training takes 10 weeks and they do not teach you have to deal with agents screaming at you on the phone throughout the day. The agents do not care who you are and will swear and scream at you. Hard to move into other departments. It is just a call center, definitely is not worth the pay. They give you a good amount of PTO days but its virtually impossible to use those days. You will end up using occurrences for things that should get approved i.e. family emergencies, doctor appointments, illness. Cafeteria sucks.