Stable company to work for but stressful environment. - Customer Service Representative Allstate Employee Review

2.0
9 Sept 2011
Recommend
CEO approval
Business outlook

Pros

-Generous PTO -Great benefit package -Good brand to work for -A lot of training to make sure you are competent in your current role

Cons

-PTO is great but there is never availability to have it scheduled, so more then likely in order to use it you will be written up -Benefits are great, but they should be based on how much they cost -the morale is extremely low -Such a stressful environment with the constant lies, changes, and politics! -can't make a career within the company just a place to work until you find something that pays better

Explore other reviews about Allstate

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance can work hybrid

Cons

Only earn 6 percent on total premium sold. Don’t earn on renewals.

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The structure of teams and departments was set up for success. Teams seemed to work well with each other.

Cons

The company seem to grow faster than they were prepared for.

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